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Slow API Performance on Database Storage Endpoints

May 13, 2026 at 1:55 PM UTC

API Databases

Resolved after 2h 22m May 13, 2026 at 4:17 PM UTC

Degraded Performance, Investigating - We were alerted to high latency on API calls centered around database storage endpoints. We are investigating the issue. (13:55 UTC — May 13)

Degraded Performance, Identified - We have identified CPU pressure as the cause of the API latency and are working on mitigation strategies. (14:10 UTC — May 13)

Degraded Performance, Mitigating - Several mitigation strategies have had no effect on the elevated CPU pressure. We are moving query traffic over to a larger metadata server to provide pressure relief. (15:59 UTC — May 13)

Operational, Monitoring - The traffic move is complete, CPU pressure has been reduced, and request performance has dropped to normal levels. We will continue to monitor the system. (16:17 UTC — May 13)

Last updated: May 13, 2026 at 10:54 AM UTC