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Authentication Service Unavailable

August 7, 2025 at 12:09 AM UTC

Authentication

Resolved after 9m of downtime August 7, 2025 at 12:18 AM UTC

Operational, Monitoring

After mitigating actions, the service was restored to be fully operational. We are continuing to monitor the service closely and investigate the cause for becoming unhealthy. All systems are reporting healthy at this time. (00:18 UTC — Aug 7)

Unavailable, Identifying

We were made aware of an incident involving the authentication service which allows users to login to the platform. The service uptime alert reported the service as not responding. The team quickly responded and began both mitigating actions and issue investigation. (00:09 UTC — Aug 7)

Last updated: August 6, 2025 at 9:40 PM UTC