Degraded Performance On Database Services

Operational, Monitoring

We have been monitoring the performance and have observed nominal performance across the above services. Error rates continue to be near 0. We will continue to monitor for any negative changes to performance. (08:40 UTC — Sep 26)

Operational, Monitoring

While monitoring, we have observed the error rates have fallen to less than 0.005%. Some requests and opening database may still occasionally take a few seconds for some end users. We will continuing to monitor and take necessary actions to see those delays drop. (06:55 UTC — Sep 26)

Operational, Mitigating

Through our mitigating efforts, we are seeing increased success rates and many end users will have noticed significantly improved performance on the above services. We are continuing to mitigate as the services work through the backlog of requests and will provide another update. (05:56 UTC — Sep 26)

Operational, Mitigating

Success rates have increased to over 99% for the above services. We are continuing to monitor the performance and will provide another update. (05:23 UTC — Sep 26)

Degraded, Mitigating

We have been working to mitigate a degraded state for the above services due to Azure connection failures. We have identified the connection failures and are working to resolve. Performance for the above services will be significantly slower until we complete the mitigation. (04:10 UTC — Sep 26)

Degraded, Identifying

We are investigating increased latency and connection failures for the above services. (02:43 UTC — Sep 26)